FAQs

1.How to handle or take care of the product?

To maintain the beauty of your jewels, avoid direct contact with water, perfumes, and harsh chemicals. Store in a dry, cool place. Clean with a soft, dry cloth.

2.What payment options are available?

All the payment procedures are absolutely secure.

In India, we accept: Debit Card, Credit Card, Google-Pay, Paytm, UPI, Bank Transfer. Further we have Cash on Delivery (COD) 

3.Can I convert COD to Prepaid?

Yes, COD orders can be converted to Prepaid.

4.The payment got debited from my account, but I did not receive an order confirmation. How to get this resolved?

This generally occurs due to a technical issue with the payment gateway. In case you experience the same, you can directly connect to our Customer Service Executive through email houseofsovana@gmail.com